Once your order is successfully placed, you will receive a confirmation email from us. This email will include your order number, a summary of the items purchased, and the shipping address you provided. If you do not receive this email within a few minutes of placing your order, please check your spam folder or contact our customer service for assistance.

Can I change my shipping address after my order is placed?
Once your order has been placed, we will do our best to accommodate any changes to the shipping address. However, please note that changes can only be made if the order has not yet been processed or shipped. To request an address change, please contact our customer service team as soon as possible with your order number and the updated address. We will confirm whether the change is possible and update you on the status of your request. Please be aware that changes to the shipping address may delay the delivery of your order

Are you a passionate content creator, influencer, or blogger who loves working with high-quality products? Or are you interested in becoming an affiliate partner with Bellarte Enchante and earning attractive commissions?

We invite you to join our growing community. Collaborate with us to showcase our unique products and expand your reach. Whether you have a social media presence, a blog, or your own website, we’re excited to work creatively with you.

Become our partner and let’s achieve something amazing together!

Contact us to learn more about our partnership programs and how you can become a part of the Bellarte Enchante family.

Your satisfaction is important to us. If a product does not meet your expectations, we offer a straightforward return process under certain conditions:

Return Conditions:

• Returns must be made within 30 days of receiving the item.
• Items must be unused, unworn, and in their original packaging.
• Personalized or custom-made products are not eligible for return.
• Underwear and Swimwear: Due to hygiene reasons, underwear and swimwear cannot be returned or exchanged.

Important Note:

• Returns will not be accepted for incorrect size choices or measurement errors. Please carefully check your size before ordering or contact our customer service for assistance with sizing.
• Exchange options are available only if the item is defective or incorrectly delivered. In this case, we will send you a replacement product or offer a refund, depending on availability.

Return Steps:

1. Contact Us: Notify our customer service of your return or exchange request. You will receive a return number and further instructions.
2. Package the Item: Use the original packaging and include all original documentation.
3. Ship the Package: Use the return label provided by us or choose your preferred shipping method. Please note that you are responsible for return shipping costs unless the item is defective or incorrect.
4. Receive Your Refund or Exchange: Once we have reviewed the return, a refund will be issued to the original payment method or the exchange will be processed.

For further questions, our customer service team is here to help. We aim to make your return or exchange process as smooth as possible.